Return Policy
Thank you for shopping with Iron Core Designs. We strive to provide you with high-quality products and a satisfactory shopping experience. In the event that you need to return an item, please review our return policy below:
Return Period:- Returns are accepted within 14 days of the date the package was marked as delivered by the shipping carrier.
- Items must be returned in their original condition, with all tags and packaging intact.
- Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of the item.
- If the returned item shows signs of damage, use, or is missing parts, Iron Core Designs reserves the right to apply a restocking fee to the refund. The restocking fee will be determined based on the condition of the returned item. If you have questions about whether or not a restocking fee will be applied to your return, we recommend reaching out to us before sending the item back to us.
- In the unfortunate event that items are damaged during shipping, Iron Core Designs will work closely with the customer to either replace or repair the damaged item.
- It is imperative that any shipping damage is reported to Iron Core Designs within 7 days of receiving the package. Please contact our customer service team promptly with detailed information and, if possible, photographs of the damaged items and packaging.
Please note that our return policy is designed to ensure fairness and transparency in handling returns. Iron Core Designs reserves the right to modify or update this policy as needed. If you have any questions or concerns regarding your return, please contact our customer service team at info@ironcoredesigns.com or (402) 430-9830.
Thank you for choosing Iron Core Designs. We appreciate your business!