Warranty Policy
At Iron Core Designs, we stand behind the quality and craftsmanship of our planters. We are committed to ensuring your satisfaction and providing a reliable product. Please review our one-year warranty policy below:
Warranty Coverage: Iron Core Designs offers a one-year warranty on all planters from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
What Is Covered:
- Manufacturing Defects: The warranty covers any defects in materials or workmanship, including issues arising from the manufacturing process.
- Structural Integrity: We guarantee the structural integrity of our planters for one year, ensuring they remain free from defects that compromise their functionality.
- Finish and Coating: The warranty covers the finish and coating of the planters, protecting against peeling, flaking, or corrosion under normal use and proper maintenance.
What Is Not Covered:
- Damage from Improper Use: The warranty does not cover damage resulting from improper use, misuse, abuse, neglect, or accidents.
- Normal Wear and Tear: Normal wear and tear, including fading of colors over time, is not covered by the warranty.
- Modifications or Alterations: Any modifications or alterations made to the product by the customer or a third party not authorized by Iron Core Designs will void the warranty.
Claim Process:
- To initiate a warranty claim, please contact our customer service team at info@ironcoredesigns.com or (402) 430-9830.
- Provide proof of purchase, a description of the issue, and, if possible, photographs illustrating the defect.
- Iron Core Designs will assess the claim and determine the appropriate course of action, which may include repair, replacement, or refund.
Limitations: The warranty is non-transferable and applies only to the original purchaser. Iron Core Designs reserves the right to inspect the product to verify the warranty claim. The warranty does not cover any incidental or consequential damages.
This warranty is in addition to your statutory rights and does not affect those rights. Iron Core Designs reserves the right to modify or update this warranty policy as needed.
Thank you for choosing Iron Core Designs. We appreciate your trust in our products!