Four Replacement Planter Rubber Grommet Bumper Feet
$16.00
Our Policies
Everything you need to know about when and how your product will ship and what to do if you aren't 100% satisfied with your purchase.
Shipping
Thank you for choosing Iron Core Designs. We want to ensure that your shopping experience is as smooth as possible. Please review our shipping policy below:
Shipping Carrier:- All items are shipped via FedEx Ground to provide reliable and efficient delivery service.
- All orders are processed and shipped within 48 hours of the order being placed, excluding weekends and holidays.
- Once your order is shipped, a tracking number will be generated, and an email containing the tracking information will be sent to you when the shipping label is printed. This allows you to monitor the progress of your delivery.
- If FedEx is unable to deliver the package due to an address issue or the customer's unavailability, FedEx will return the package to our warehouse. In such cases, the order will be refunded, minus the original shipping cost.
- Once a package is marked as delivered by FedEx, Iron Core Designs considers it a successful delivery. It is the customer's responsibility to ensure someone is available to receive the package at the provided shipping address.
Please be aware that unforeseen circumstances or external factors may affect shipping times. Iron Core Designs is not responsible for delays caused by the shipping carrier or events beyond our control.
If you have any questions or concerns regarding your shipment, please contact our customer service team at info@ironcoredesigns.com or (402) 430-9830.
Thank you for choosing Iron Core Designs. We appreciate your business!
Returns
Thank you for shopping with Iron Core Designs. We strive to provide you with high-quality products and a satisfactory shopping experience. In the event that you need to return an item, please review our return policy below:
Return Period:- Returns are accepted within 14 days of the date the package was marked as delivered by the shipping carrier.
- Items must be returned in their original condition, with all tags and packaging intact.
- Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of the item.
- If the returned item shows signs of damage, use, or is missing parts, Iron Core Designs reserves the right to apply a restocking fee to the refund. The restocking fee will be determined based on the condition of the returned item. If you have questions about whether or not a restocking fee will be applied to your return, we recommend reaching out to us before sending the item back to us.
- In the unfortunate event that items are damaged during shipping, Iron Core Designs will work closely with the customer to either replace or repair the damaged item.
- It is imperative that any shipping damage is reported to Iron Core Designs within 7 days of receiving the package. Please contact our customer service team promptly with detailed information and, if possible, photographs of the damaged items and packaging.
Please note that our return policy is designed to ensure fairness and transparency in handling returns. Iron Core Designs reserves the right to modify or update this policy as needed. If you have any questions or concerns regarding your return, please contact our customer service team at info@ironcoredesigns.com or (402) 430-9830.
Thank you for choosing Iron Core Designs. We appreciate your business!
Warranty
At Iron Core Designs, we stand behind the quality and craftsmanship of our planters. We are committed to ensuring your satisfaction and providing a reliable product. Please review our one-year warranty policy below:
Warranty Coverage: Iron Core Designs offers a one-year warranty on all planters from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
What Is Covered:
- Manufacturing Defects: The warranty covers any defects in materials or workmanship, including issues arising from the manufacturing process.
- Structural Integrity: We guarantee the structural integrity of our planters for one year, ensuring they remain free from defects that compromise their functionality.
- Finish and Coating: The warranty covers the finish and coating of the planters, protecting against peeling, flaking, or corrosion under normal use and proper maintenance.
What Is Not Covered:
- Damage from Improper Use: The warranty does not cover damage resulting from improper use, misuse, abuse, neglect, or accidents.
- Normal Wear and Tear: Normal wear and tear, including fading of colors over time, is not covered by the warranty.
- Modifications or Alterations: Any modifications or alterations made to the product by the customer or a third party not authorized by Iron Core Designs will void the warranty.
Claim Process:
- To initiate a warranty claim, please contact our customer service team at info@ironcoredesigns.com or (402) 430-9830.
- Provide proof of purchase, a description of the issue, and, if possible, photographs illustrating the defect.
- Iron Core Designs will assess the claim and determine the appropriate course of action, which may include repair, replacement, or refund.
Limitations: The warranty is non-transferable and applies only to the original purchaser. Iron Core Designs reserves the right to inspect the product to verify the warranty claim. The warranty does not cover any incidental or consequential damages.
This warranty is in addition to your statutory rights and does not affect those rights. Iron Core Designs reserves the right to modify or update this warranty policy as needed.
Thank you for choosing Iron Core Designs. We appreciate your trust in our products!